Thank you for your continued support of THE PASONA natureverse retreat.
We would like to inform our guests of fraudulent messages being sent via social media and messaging apps by individuals impersonating hotels or reservation departments.
At this time, there has been no confirmed leakage of guests’ personal information from THE PASONA natureverse retreat.
Please also be assured that these suspicious messages are not sent by or affiliated with our hotel.
Fraudulent messages may include details such as accommodation dates and may ask recipients to enter information through an external website or online form, claiming that “additional information is required.” Some messages may also threaten to cancel a reservation if the requested information is not provided.
THE PASONA natureverse retreat will never ask guests to provide credit card details or other sensitive personal information through social media or messaging apps.
If you receive a suspicious message, please do not click on any links or provide any personal or payment information. Instead, please contact THE PASONA natureverse retreat directly to verify the message.
We sincerely apologize for any concern or inconvenience this may cause and appreciate your understanding and cooperation.
THE PASONA natureverse retreat
TEL: +81 (0)799-72-3500
Email: info_thepasona@jp.pasona.com
